See all reviews or add your own review of this product
|
Around the World (5/5) | Aug 6, 2012 | Leonard Jenkins | Mount Zion Il US |
| I had a difficult time with the sizing of this hat. The first size, measured as they recommended, was way big. So I returned it for the next size smaller, still too big. So I called a service rep and explained my dilemma. She asked if I could wait a few minutes while she checked the warehouse for the next size smaller. While there she measured the hats and found an inaccuracy in the sizing, I.e. they were running large in comparison to the sizing chart. So she called back and said she would send me the next size, me to check it out, and she would send return shipping for the one I had plus not charge shipping for the one she was sending The hat she sent fit, although it was two sizes smaller than my size. It is a GREAT hat, quality through and through. The Village Hat Shop is ALSO quality in service and products. I highly recommend both hat and Shop. I will buy again from them. | ||||