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| Great service, fantastic hat (5/5) | Sep 27, 2012 | Quentin | Dallas TX US | |
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First, I'd like to compliment the excellent customer service of VHS. The description states this hat takes 3-5 days to ship; I ordered it on a Monday and noted that I needed by Wednesday of the following week. A rep from VHS responded within hours of me placing my order to say she'd talked to the manufacturer, and they guaranteed delivery well before that. It's four days later, the hat just arrived, and it is beautiful. For weeks I've been shopping for a stylish trachten-style hat for Oktoberfest. Most are either too traditional or too dressy, and with no plans to wear lederhosen, I needed something authentic yet versatile. This hat is all of that and more. Not only will it fit in with beer-drinking, chicken-dancing folks under the Paulener tent, it is stylish enough to be worn around town and hearty enough to function as an actual hiking and climbing hat. I have a second Stitch hat coming in a couple of weeks, and something tells me it won't be my last. |
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