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    • Small
      Pequeuño
      Size
      6
      3/4
      -
      6
      7/8
      Tamaño
      21
      1/8
      "
      -
      21
      1/2
      "
      54
      cm
      -
      55
      cm
    • Medium
      Medio
      Size
      7
      -
      7
      1/8
      Tamaño
      21
      7/8
      "
      -
      22
      1/4
      "
      56
      cm
      -
      57
      cm
    • large
      Grande
      Size
      7
      1/4
      -
      7
      3/8
      Tamaño
      22
      5/8
      "
      -
      23
      "
      58
      cm
      -
      59
      cm
    • X-Large
      X-Grande
      Size
      7
      1/2
      -
      7
      5/8
      Tamaño
      23
      1/2
      "
      -
      23
      7/8
      "
      60
      cm
      -
      61
      cm
    • XX-Large
      XX-Grande
      Size
      7
      3/4
      -
      7
      7/8
      Tamaño
      24
      1/4
      "
      -
      24
      5/8
      "
      62
      cm
      -
      63
      cm
    • XXX-Large
      XXX-Grande
      Size
        8
       - 
      8 +
      Tamaño
      25
      "
      -
      25
      3/8
      "
      64
      cm
      -
      65
      cm
  • This is a General Hat Sizing Chart: Please read each hat product page for further sizing information.
FREE USA GROUND SHIPPING
FREE USA GROUND SHIPPING

Help & FAQs

Security

What makes VillageHatShop.com Secure?

SSL Technology: We use the industry standard security protocol, SSL, which is the best method available today to encode sensitive information and ensure secure commerce transactions. All of your information including credit card and personal information is encrypted. This means no one else can read it!

If you encounter difficulty while placing an online order:

Call us toll free at 1-888-VHS-HATS and we will help you with your online order.

Customer Service is available 7 Days a Week 8am to 4pm PST

Returns and ExchangesBack to Top

If you are unhappy with your VillageHatShop.com order, we are happy to accept a return or exchange of a new, unworn, and unaltered hat within 30 days of its receipt (this does not include the shipping cost). Customers are responsible for paying return shipping to our facility. International customers are responsible for all shipping charges in regards to an exchange or return. If there is an issue such as a defect or damaged item please contact us at 1-888-VHS-HATS or info@villagehatshop.com before sending any item back. Wholesale/B2B orders are FINAL SALE. A 30% restocking fee will apply for wholesale orders sanctioned for return (please call ahead for approval). As a courtesy to shoppers during Christmas, we extend our return policy during the months of December and January. You can submit a return by clicking here

Wish ListBack to Top

If you are trying to hint to a loved one about a gift you would like or something you may want to purchase later check out our wish list. Click on the wishlist heart icon on the top right corner of the homepage and create an account. Once you have created an account you can create your wishlist by adding a title and who is able to view it. When you are done with that now it is time to search. When you find an item you like simply click Add to my Wishlist and pick which list you would like to add it to. You can then let people know you have a wishlist with the Village Hat Shop and they can search by your name to see what it is you want.

How to ShopBack to Top

Shopping is made easy at the Village Hat Shop. First select shop for hats or shop by brand, then select the category or brand name of the hats you wish to browse. To request a larger image or more information on the product you can click on the image or the product title.

Shopping Online:Back to Top

  • To add an item: from a product page, select the options and click the Add to Cart button.
  • Review and Edit Selections: You may review and edit your orders directly from the cart with the "Product Options" pull down menus.
  • To resume shopping: Simply click the Add to Cart button to return to the previous page.
  • To change the quantity: Once a product is added to the cart simply update the "Quantity" field in the cart and click Recalculate
  • To remove an item: enter "0" in the item "Quantity." field and click the Recalculate button.
  • Select your shipping options: To select your form of shipping click the desired shipping option from the options presented. Type the shipping postal code -where you want the hats to be delivered. If your shipping address is different from your billing address, check the box at the bottom of the shopping cart page labeled (Use a separate shipping address).
  • Select your payment method: Use the "Select Payment Type" pull down menu to select the form of payment you wish to use.
  • Complete the checkout process: Press continue to go to our secure form to enter in your personal information.
  • CVV2 Number: Include your Credit card Verification Value -This is the 3 number value usually located on the back of your card. Click Here for an example.

Ordering by Fax:Back to Top

You may order by fax 24 hours a day. Fill out the order form on the shopping cart and print your order for your records, and fax the order to 1-619-683-5535. Be careful not to click Submit Order. You may also write your name, email address, phone number, address, and credit card information on a piece of paper, with the hats that you wish to purchase, and fax it to us. Be certain to include your credit card number, expiration date, and signature.

Ordering by Mail:Back to Top

Customers who wish to order by check or money order may do so by mailing a print out of our order form from the website. You may also write your name, phone number, address, items you wish to purchase, (please include shipping) on a piece of paper and your personal check (ALLOW 12 BUSINESS DAYS FOR A PERSONAL CHECK TO CLEAR BEFORE WE SHIP YOUR ORDER) or money order and mail to:

Village Hat Shop
3443 India Street
San Diego, CA 92103

Sorry, we cannot accept C.O.D. orders

Note: We do not publish a print catalog as our selection of hats changes rapidly and frequently.

Domestic Shipping PolicyBack to Top

Every effort is made to ship your hat within 48 hours of receipt Monday thru Friday, pending availability (we generally ship even faster). You'll be notified if merchandise is currently unavailable and when we expect to be able to ship.

Please note that items ordered together may ship separately from different locations. You must include a complete street address in order to use Expedited Services (3 Day, 2 Day, or Next Day Service - Expedited Services are not available for PO Boxes). PO Box and APO/FPO addresses will be sent via USPS Priority Mail when possible.

What Shipping services do you offer?

Domestic (US) Orders

  • USA Next Day Air (Next Business Day - Delivery typically by 3:00 p.m.)
  • USA 2 Day (2 Business Days)
  • USA 3 Day (3 Business Days)
  • USA Priority Ground (2-7 Business Days) (USPS or Fedex)
  • USAGROUND Standard (4-14 Business Days) (Smartpost/UPS Innovations)
  • Note: Expedited Services are not available for PO Boxes

APO/FPO (Overseas Military Mail) Orders

  • USPS Priority Mail

International (Non-US) Orders (7-40 business days)

Note: Keep in mind that these are ESTIMATED shipping times. Domestic (US) Residential Delivery time may take upwards of 4-14 Business days (excluding Saturday and Sunday). US commercial deliveries are made Monday through Friday.

If time is a factor, please select an expedited shipping option in order to receive your hats sooner.

Expedited Shipping Requests: (Next Day, Second Day, and Three Day Services)

ORDERS RECEIVED AFTER 7:00AM PACIFIC STANDARD TIME (10:00 AM IN THE EAST) WILL SHIP THE NEXT BUSINESS DAY. EXPEDITED ORDERS MAY NOT SHIP UNTIL THE SECOND BUSINESS DAY FROM THE DAY ORDERED IF ORDERED AFTER THE DEADLINE. EXPEDITED ORDERS SHIP VIA FedEx and USPS. THERE IS NO PICKUP SERVICE ON EITHER SATURDAY OR SUNDAY.

[Example: A hat is ordered on a Wednesday morning. The customer chooses two-day shipping service. The hat ships on Thursday. Two FedEx/business days - with no delivery on Saturday and Sunday - means that the hat arrives on Monday.] All overnighted orders that ship on a given work day, will be received the following work day anytime until the end of the day. If you need morning delivery you will have to call for special arrangements.

Shipping and handling to the USA will be charged as follows:

ORDER TOTAL ORDER TOTAL USA USA USA USAUSA APO/FPO
FROM: TO: USAGROUND PRIORITY|GROUND 3 DAY 2 DAY NEXTDAY USPS
$1.00 $35.00 $5.95 $7.95 $17.95 $24.95 $34.95 $16.00
$35.01 $54.00 $8.95 $9.95 $19.95 $28.95 $39.95 $16.00
$54.01 $100.00 $9.95 $12.95 $21.95 $29.95 $44.95 $18.00
$100.01 $200.00 $14.95 $19.95 $24.95 $32.95 $54.95 $25.00
$200.01 $300.00 $19.95 $24.95 $32.95 $39.95 $59.95 $35.00
$300.01 $500.00 $34.95 $34.95 $39.95 $48.95 $69.95 $45.00
$500.01 And Up... $49.95 $49.95 $49.95 $59.95 $79.95 $55.00

Alaska / Hawaii (Expedited Shipping)

FedEx does not provide Three-Day Service to Hawaii and Alaska. If you'd like to use expedited shipping to these locations, please select USA 2 Day Service.

If a single hat is ordered with an expedited shipping option (Next day, 2nd Day or 3 Day) and we are unable to ship the hat immediately due to availability, the backordered hat will be shipped out with FedEx and USPS ground service upon it's arrival and you will be charged accordingly.

If multiple hats are ordered with an expedited shipping option (next-day, second-day, or three-day), and we are unable to ship the order complete, the back ordered hats will be shipped free of charge via regular ground when they arrive.

Note: We require PayPal payment only for any shipment going to a Freight Forwarding company. We will not accept any other form of payment.

International Shipping PoliciesBack to Top

The cost of shipping hats around the world is ever increasing. We are committed to investigating new options and/or negotiating rates in order to give our customers the best price. At this point, little more can be done to lower rates (but we will keep trying). We know that the following sounds self-serving, but it is nonetheless true and may help: For shipments outside of the USA, we suggest that you consider buying more than a single hat. In doing so, you are assured to lower the shipping cost per hat.

What International Shipping services do you offer?

APO/FPO (Overseas Military Mail) Orders

  • USPS Priority Mail

International (Non-US) Orders

    Note: If you order more than one item and we are backordered on part of your order, we cannot afford to make multiple shipments for one shipping charge. You will have the option of waiting until we can ship your complete order or being assessed an international shipping charge for each part of your order that you wish shipped. We will ship within 48 hours (excluding Saturday and Sunday) of receipt of your order and picture identification.

    ORDER TOTAL ORDER TOTAL CANADA MEXICO/UK OUTSIDE NORTH AMERICA
    FROM: TO: USPS - INTERNATIONAL USPS - INTERNATIONAL USPS - INTERNATIONAL
    $1.00 $25.00 $14.95 $19.95 $48.00
    $25.01 $50.00 $14.95 $19.95 $48.00
    $50.01 $100.00 $14.95 $19.95 $48.00
    $100.01 $200.00 $14.95 $19.95 $55.00
    $200.01 $300.00 $14.95 $19.95 $55.00
    $300.01 $500.00 $14.95 $19.95 $75.00
    $500.01 And Up... $14.95 $19.95 $85.00
  • Most banks outside of the USA will not guarantee the transaction for USA merchants. We ask that you pay via paypal if you are a first time international customer

    Contact us using our Contact Form and our phone number is 1-619-906-4440 for any questions.

  • Order Processing TimeBack to Top

    We have numerous facilities that we fulfill orders from. There may be up to a one-week delay in the shipping of multiple-hat orders internationally. Because of the high cost of shipping internationally, unlike domestic orders, it will be necessary for us to first accumulate all the products in one facility before shipping the goods. If time is of the essence, you may request that we ship hats separately, but the customer will then be responsible for an additional shipping cost.

    International (Non-US) Orders Shipping Timeframe is (7-40 business days)

      Taxes and duty

      Please understand that we do not know the laws in every country regarding taxes and duty for each and every kind of hat material that we sell. It is the responsibility of the customer to pay such duty and taxes (if applicable). You may want to research this before placing an order. 

      Jaxon Hats are not available for sale to Europe.

      PayPal for International CustomersBack to Top

      We offer PayPal as a payment option for our International Customers. However, we are now requiring that certain countries remit payment via PayPal only. We can no longer accept credit card payment from these countries and selected countries with larger orders. If your country is on this list we will email you at the time you place the order.

      For any shipment going to a Freight Forwarding company - we will not accept any form of payment other than PAYPAL.

      Payments by PayPal


      WHICH COUNTRIES DO YOU SHIP TO?

      International shipping is currently available WORLDWIDE from Village Hat Shop.

      Special OrdersBack to Top

      If you do not see the item, size, or color you have been searching for, please e-mail or call us. We may have it in stock, or we will try to get it for you. Special order items and personalized items are not returnable.

      Contact us using our Contact Form , or call 1-888-847-4287.

      Quantity OrdersBack to Top

      All large quantity orders that are returned are subject to a 30% restocking fee. Wholesale/B2B purchases are final sales and not refundable. If a request is made for a pre-pack to be broken up and we are able to do so there is a $1 surcharge per piece on the B2B pack. Special orders and embroidered apparel are final sales and are not refundable.

      Our Guarantee:Back to Top

      You must be completely satisfied with your order. If not, we will gladly refund your money or replace any item ordered by Internet, mail or phone within 30 days of delivery. Personalized items are not returnable.

      For the Christmas season, our exchange/return deadline will be extended until the end of January. Have a happy holiday season.

      Order ConfirmationBack to Top

      After you have "Submitted Your Order", you will be given your "Order Confirmation"'. Print your order confirmation and save it for your records.

      A Copy of your order confirmation will also be emailed to you. We will personally send you an e-mail to let you know the status of your order, and when you can expect shipment.

      Toll Free Phone NumberBack to Top

      If you have questions about any of our products or want to know the status of an order call us at 1-888 VHS HATS (1-888-847-4287)

      Customer Service is available 7 Days a Week 8am to 4pm PST.

      Flat Cap of the Month Club

      Back to Top

      • How much am I paying a month?

      It is only $21.95 for USA members a month to join the Flat Cap of the Month Club. Canada members will have to pay $28.95 monthly due to a $7 shipping surcharge.

      • Is the FREE Priority | Ground shipping code a one-time use coupon?

      No. You are more than welcome to use your specialized USA only FREE Priority | Ground shipping coupon code on as many orders as you want as long as you are a member of the Flat Cap of the Month Club. Canada member receive a 15% off coupon code due to free shipping not being available to Canada.

      • Do I have to call in every month to continue participating?

      No. This is a reoccurring payment so unless you call to cancel your subscription your $21.95 will be deducted from your account every month without you having to be bothered.

      • Can I cancel my subscription?

      Of course, if at any time you decide you no longer want to be a member you just have to give us a call at 1-888-847-4287 and let us know and we will take care of that right away for you.

      • What is the return policy?

      We will refund the month the hat belongs to within 20 Days of receiving it with original tags and in an unworn/unused condition.

      • What is the benefit of being a member?

      You are receiving a cap at the discounted price of $21.95, which means you are saving at least 20%, possibly even more off the retail price. You are also receiving a customized coupon code that will give you FREE Priority | Ground shipping on any purchase you make with The Village Hat Shop. On top of Free Shipping on your monthly shipment.

      • What is the cutoff date to qualify for that same month?

      You must sign up before the 5th of the month to qualify for that same month.

      • When will I get my flat cap?

      Orders are shipped in the first 8 days of every month. You must sign up by the 5th of the month to qualify for that month's shipment.

      • When will I get my Flat Cap Member coupon code?

      The code is mailed out with your first Flat Cap of the Month package.

      • What if my cap doesn’t fit?

      If you are having sizing issues we are more than happy to help. Whether it be that you are in between sizes and need a hat sizer to make the perfect fit or if you thought you were a Medium and you’re really a Large you are more than welcome to send your hat back for an exchange.

      • Do I have to pay for shipping?

      As a part of your subscription, you will receive Free USA Ground Shipping on each monthly shipment (Canada Exception). Only when you are returning for an exchange, you will pay for shipping to us and we will pay for shipping back to you. For refunds, the ship cost to us will not be refunded.

      • I subscribed earlier but haven't received a order number?

      When you first subscribe, you will receive a Paypal verification email that you have subscribed to a monthly payment. Then, during half of next month, (or the same month if you signed up before the 5th) you will receive a tracking email verifying that your order has shipped out.

      • I can't find any record of this on my Village Hat Shop Account?

      This entire process is done solely through Paypal. If you signed up for a/with your Paypal account, It will show up on your account. If you did not sign up for a Paypal account, you will have to call us regarding any inquires. For cancellation, you must call us at 1-888-847-4287 (+1 619-906-4440 for Canada members) and we will cancel it for you promptly.

      • My country isn't listed for Subscriptions??

      Unfortunately, we are not shipping Subscription services to any other country than Canada and United States. In the future, we may add more countries to our subscription service.

Village Hat Shop Sitemap

Call Us

USA: 1-888-VHS-HATS (1-888-847-4287)
INT'L: +1 619-906-4440 Se habla español

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Shop for Hats at VillageHatShop.com | Privacy Policy | Website Accessibility | Site Map
Copyright © 1999-2020 Village Hat Shop: The #1 Source for Hats Online
*ALL SPECIAL OFFERS AND DISCOUNTS
Excludes wholesale/B2B, Certain Brand Restrictions, Special Orders or Where Otherwise Noted.

CONTACT US

We are happy to help!

1 (888) 847-4287

Mon-Sun 8am-4:00pm
Pacific Time
Se habla espanol

Customer Service | Privacy | Returns/Exchanges

Copyright © 1999-2020 Village Hat Shop
*ALL SPECIAL OFFERS AND DISCOUNTS valid for USA Ground only.
Excludes wholesale/B2B, Certain Brand Restrictions, Special Orders or Where Otherwise Noted.