Shipping policy
DOMESTIC SHIPPING POLICY
Every effort is made to ship your hat within 48 hours of receipt Monday thru Friday, pending availability (we generally ship even faster). You'll be notified if merchandise is currently unavailable and when we expect to be able to ship.
Please note that items ordered together may ship separately from different locations. You must include a complete street address in order to use Expedited Services (3 Day, 2 Day, or Next Day Service - Expedited Services are not available for PO Boxes). PO Box and APO/FPO addresses will be sent via USPS Priority Mail when possible.
What Shipping services do you offer?
Domestic (US) Orders
- USA Next Day Air (Next Business Day - Delivery typically by 3:00 p.m.)
- USA 2 Day (2 Business Days)
- USA 3 Day (3 Business Days)
- USA Priority Ground (2-7 Business Days) (USPS or Fedex)
- USAGROUND Standard (4-14 Business Days) (Smartpost/UPS Innovations)
- Note: Expedited Services are not available for PO Boxes
APO/FPO (Overseas Military Mail) Orders
- USPS Priority Mail
International (Non-US) Orders (7-40 business days)
Note: Keep in mind that these are ESTIMATED shipping times. Domestic (US) Residential Delivery time may take upwards of 4-14 Business days (excluding Saturday and Sunday). US commercial deliveries are made Monday through Friday.
If time is a factor, please select an expedited shipping option in order to receive your hats sooner.
Expedited Shipping Requests: (Next Day, Second Day, and Three Day Services)
ORDERS RECEIVED AFTER 7:00AM PACIFIC STANDARD TIME (10:00 AM IN THE EAST) WILL SHIP THE NEXT BUSINESS DAY. EXPEDITED ORDERS MAY NOT SHIP UNTIL THE SECOND BUSINESS DAY FROM THE DAY ORDERED IF ORDERED AFTER THE DEADLINE. EXPEDITED ORDERS SHIP VIA FedEx and USPS. THERE IS NO PICKUP SERVICE ON EITHER SATURDAY OR SUNDAY.
[Example: A hat is ordered on a Wednesday morning. The customer chooses two-day shipping service. The hat ships on Thursday. Two FedEx/business days - with no delivery on Saturday and Sunday - means that the hat arrives on Monday.] All overnighted orders that ship on a given work day, will be received the following work day anytime until the end of the day. If you need morning delivery you will have to call for special arrangements.
Shipping and handling to the USA will be charged as follows:
| ORDER TOTAL | ORDER TOTAL | USA | USA | USA | USA | USA | APO/FPO |
|---|---|---|---|---|---|---|---|
| FROM: | TO: | USAGROUND | PRIORITY|GROUND | 3 DAY | 2 DAY | NEXTDAY | USPS |
| $1.00 | $35.00 | $5.95 | $7.95 | $17.95 | $24.95 | $34.95 | $16.00 |
| $35.01 | $54.00 | $8.95 | $9.95 | $19.95 | $28.95 | $39.95 | $16.00 |
| $54.01 | $100.00 | $9.95 | $12.95 | $21.95 | $29.95 | $44.95 | $18.00 |
| $100.01 | $200.00 | $14.95 | $19.95 | $24.95 | $32.95 | $54.95 | $25.00 |
| $200.01 | $300.00 | $19.95 | $24.95 | $32.95 | $39.95 | $59.95 | $35.00 |
| $300.01 | $500.00 | $34.95 | $34.95 | $39.95 | $48.95 | $69.95 | $45.00 |
| $500.01 | And Up... | $49.95 | $49.95 | $49.95 | $59.95 | $79.95 | $55.00 |
Alaska / Hawaii (Expedited Shipping)
FedEx does not provide Three-Day Service to Hawaii and Alaska. If you'd like to use expedited shipping to these locations, please select USA 2 Day Service.
If a single hat is ordered with an expedited shipping option (Next day, 2nd Day or 3 Day) and we are unable to ship the hat immediately due to availability, the backordered hat will be shipped out with FedEx and USPS ground service upon it's arrival and you will be charged accordingly.
If multiple hats are ordered with an expedited shipping option (next-day, second-day, or three-day), and we are unable to ship the order complete, the back ordered hats will be shipped free of charge via regular ground when they arrive.
Note: We require PayPal payment only for any shipment going to a Freight Forwarding company. We will not accept any other form of payment.
INTERNATIONAL SHIPPING POLICIES
The cost of shipping hats around the world is ever increasing. We are committed to investigating new options and/or negotiating rates in order to give our customers the best price. At this point, little more can be done to lower rates (but we will keep trying). We know that the following sounds self-serving, but it is nonetheless true and may help: For shipments outside of the USA, we suggest that you consider buying more than a single hat. In doing so, you are assured to lower the shipping cost per hat.
What International Shipping services do you offer?
APO/FPO (Overseas Military Mail) Orders
- USPS Priority Mail
International (Non-US) Orders
Note: If you order more than one item and we are backordered on part of your order, we cannot afford to make multiple shipments for one shipping charge. You will have the option of waiting until we can ship your complete order or being assessed an international shipping charge for each part of your order that you wish shipped. We will ship within 48 hours (excluding Saturday and Sunday) of receipt of your order and picture identification.
| ORDER TOTAL | ORDER TOTAL | CANADA | MEXICO/UK | OUTSIDE NORTH AMERICA |
|---|---|---|---|---|
| FROM: | TO: | USPS - INTERNATIONAL | USPS - INTERNATIONAL | USPS - INTERNATIONAL |
| $1.00 | $25.00 | $14.95 | $19.95 | $48.00 |
| $25.01 | $50.00 | $14.95 | $19.95 | $48.00 |
| $50.01 | $100.00 | $14.95 | $19.95 | $48.00 |
| $100.01 | $200.00 | $14.95 | $19.95 | $55.00 |
| $200.01 | $300.00 | $14.95 | $19.95 | $55.00 |
| $300.01 | $500.00 | $14.95 | $19.95 | $75.00 |
| $500.01 | And Up... | $14.95 | $19.95 | $85.00 |
- Most banks outside of the USA will not guarantee the transaction for USA merchants. We ask that you pay via paypal if you are a first time international customer
Contact us using our Contact Form or call us at 1-888-847-4287 with any questions.